SHIPPING & RETURNS

SHIPPING POLICY

All orders above Rs.1999 are eligible for free shipping within India. For order below Rs.1999 please refer cart page. 
 

In-stock orders are dispatched in 1 to 2 business days and backorders are dispatched within 8 to 9 business days through a trusted courier service.
 

A tracking code will be provided in the confirmation email once the order has been dispatched.
 

We cannot change the shipping address once the order has been placed. 
 

For all other queries, please e-mail us at info@thedesicloset.com and we will be happy to help.

RETURN & EXCHANGE POLICY

Since all our products are handcrafted, it has slight irregularities which only add to its beauty. Due to the differences in displays of computers/laptops/phones or maybe photographic lighting sources, the colour of the image and product may slightly differ.
 

While we strive to ensure that all of our products are carefully checked, a manufacturing defect may pass unnoticed in a rare case. In such a case, please email us as soon as you receive your order at info@thedesicloset.com.​ All products bought can only be returned for STORE CREDIT. This means that you can buy products from us for the amount that is to be returned to you, but you will not receive cashback. Shipping charges if paid, will not be reversed. Credit coupons cannot be clubbed with any other discount coupon. In order for products to be returned, they should be unused and in the same condition you received them; in their original packaging with all tags. Returns will be accepted only within 7 days of delivery of the product. All returns will be accepted against the original order only once. Return will not be accepted for any previous exchanges.